Johnson and Johnson Innovative Medicine is recruiting for a Manager, Omnichannel Capability (Fixed Employee Contract) to be based in Toronto, Ontario, for a period of 12 months.
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.
Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
At Johnson & Johnson, we all belong.
Key Responsibilities: Work collaboratively with a cross-functional team across marketing, data science, analytics, and technology.Support the scaling of omnichannel pilots and capabilities across the portfolio of brands.Bring brand strategies to life with innovative and coordinated digital solutions.Unlock new omnichannel capabilities using AI/machine learning to optimize HCP messaging across in-person/virtual sales, CRM, and media touchpoints.Partner with analytics and business teams to identify the metrics that matter, reporting capabilities to visualize Omnichannel performance and find opportunity areas for improvement over time.Partner with IT and external agencies to build data architecture and analytics understanding to ensure cross-channel integration of activities.Support organizational change across marketing, sales, and MEE to develop, implement and embed new ways of working in support of the Omnichannel model.Integrate new data sources as they become available including CRM expansion, conferences, HCP portals, and KOL events.Partnering with US and Global partners to share standard methodologies and common learning agendas. Qualifications: Education:
University Bachelor's degree is required.
Experience and Skills: A minimum of 7 years professional business experience.Healthcare professional (HCP) experience with experience building and/or implementing Omnichannel Marketing solutions.Preferred experience with Google Analytics, Salesforce Marketing Cloud or other automated marketing systems, HTML, CRM.A proven track record of problem-solving, project management, demonstrating an entrepreneurial mentality, leading in ambiguous environments, influencing skillsets, learning agility, and being cross-functionally balanced.Ability to motivate department and project team members, set achievable objectives, maintain a positive outlook, take ownership, make decisions, manage external partnerships, and hold self and team members accountable.Ability to influence across teams without direct accountability.Preferred: People management experience is preferred.
Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. We are committed to providing a respectful, inclusive, and accessible work environment where all employees have the opportunity to achieve their potential.
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