Company Description Are you ready to trade your job for a journey?
Become a FlyMate!
Passion, excitement global collaboration are all core to what it means to be a FlyMate.
At Flywire, we're on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B.
We've got a leading technology platform and a global payments network that is unrivaled.
What more do we need to truly be unstoppable?
Perhaps, that is you!
Who we are: Flywire was founded in 2011 by a former international student, who experienced firsthand all the challenges of paying for college from another country—and made it his mission to solve them.
Today, Flywire has applied our high tech payments platform combined with our owned global payments network to expand and digitize the payment experience for over 3,000 education, healthcare, travel B2B clients worldwide, processing more than $16B and covering more than 240 countries and territories globally.
And, we're just getting started!
With over 500 FlyMates distributed across 12 offices worldwide and representing more than 32 nationalities, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description The Manager, Global People Systems is responsible for using their knowledge of software programs, Software Development Life Cycle (SDLC), and business strategies to enable the People Team's operations using technology to increase the team's efficiency, productivity, and cross-functional collaboration as well as optimizing the user experience.
Their duties include talking with the People Leadership Team (PLT) and various business stakeholders to determine their requirements while coordinating with IT professionals to create, implement, and update software based on requirements.
This role will also deliver user training to the global People Team as well as FlyMates regarding how to use the software/tools effectively on a daily basis.
Additionally, this individual will be a key team member dedicated to solving business-related challenges within the People team through the ongoing development and management of the systems and platforms put in place.
Along with that, they will be expected to support and lead projects related to the improvement and implementation of any potential new HR technologies, reports, and tools.
Responsibilities Providing support with research and troubleshooting of HRIS problems, unexpected results or process flaws, the performance of scheduled activities, and recommending solutions or alternate methods to meet requirements.
Providing project leadership support in implementing new processes and workflows across all HR systems including requirements gathering, researching and resolving problems, participating in testing activities, and recommending and delivering solutions or alternate methods to meet requirements.
Creation and maintenance of People Team Reporting and dashboards by utilizing the necessary reporting/business intelligence (BI) tools to meet the business requirements and ensuring reporting consistency and standardization across the organization.
Serving as key functional point-of-contact for People system vendor(s).
This includes managing and monitoring service providers and vendors to ensure that systems are scalable, efficient and that they enable the People team to meet business requirements.
Partnering with People Team and cross-functional stakeholders to understand processes, pain points, and opportunities for systems optimization or technology enhancements.
Owning and maintaining SOPs for HRIS transactions, workforce structure, workflows, roles and access, and analytics.
Additionally, owning and maintaining implementation documentation to streamline quarterly releases, troubleshooting data issues, and tracking modifications.
Setting efficient strategies and running periodic audits to ensure data integrity and accuracy.
Proactively identifying process improvements and ensuring that system controls and processes meet internal and external data and compliance requirements.
Qualifications What you bring: Bachelor's degree required in Computer Science, Business Information Systems, or related field.
Previous experience working supporting HRIS systems such as BambooHR, WorkDay, Smart Recruiters, and ADP (Human Resources Information System) is preferred, but not required.
Minimum 5 years of global HRIS administration and maintenance experience.
Working knowledge of integrated HR Information Systems is a plus.
Ability to interface with all levels of employees, providing a high level of customer service in every aspect.
Exceptional attention to detail and the ability to maintain data integrity.
Strong analytical, problem-solving, consulting, and communication skills.
Project management skills.
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