Johnson & Johnson is recruiting for a Manager, Digital HR Learning Solutions within the Johnson & Johnson Global Services organization.
This position can be located in New Brunswick, NJ, Tampa, FL, Bogota, Columbia, Prague, Czech Republic, Bangalore, India or Manila, Philippines.
The position is eligible to participate in J&J Flex, working days both in the office and remote each week.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
This individual will play a pivotal role in partnering with key stakeholders and enabling our future of learning in the digital HR ecosystem.
This individual will be responsible for executing digital learning system strategies aligned with leadership priorities, partnering on the product roadmaps, and serving as the product owner and subject matter expert for applicable learning platforms and external training content providers.
This individual will collaborate with cross-functional teams to ensure that digital learning solutions meet the needs of our audience, streamlining learning administration, enhancing the learner experience, and ultimately improving training outcomes within the Johnson & Johnson organization.
Key Responsibilities:
Act as product subject matter expert and as the product owner designated learning platform(s).Partner with our key stakeholders to understand the business strategy and ensure that the platform roadmap aligns with business strategy.Become the subject matter expert of platform features and capabilities; consistently identify and execute opportunities for improvement across the learning ecosystem.Engage with development teams to communicate the product vision, ensure alignment, and participate in iterative development cycles.Create, prioritize, and manage the product backlog, ensuring that it is transparent, accessible, and understood by all stakeholders.Work closely with internal stakeholders, including Learning and Development teams, subject matter experts, support teams, and IT, to gather requirements and determine the features that will deliver the most value.Advocate for the needs of users by working with experience team in conducting research, gathering feedback, and utilizing analytics to inform product decisions and enhance the user experience.Communicate effectively with the vendors or service providers, frequently collaborating to improve the relationship and maintain the quality of products and services.Establish and monitor key performance indicators (KPIs) to evaluate their effectiveness and efficiency, making data-driven decisions to drive continuous improvement.Provide training and support to end-users, ensuring they understand how to utilize the digital learning platforms effectively and efficiently.Execute Learn's vision and strategy.Monitor standards and best practices and submit improvements.Stay informed of industry trends and competitor offerings, leveraging insights to enhance the product and maintain a competitive edge.Qualifications:
Bachelor's degree in business, Education, Information Technology, Computer Science, or a related field; master's degree preferred.Proven experience as a Product Owner or similar role, preferably within the eLearning or technology sectors.Strong understanding of Learning technologies including Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Data Tools and Learning Experience Platforms (LXP).At least 3 years of experience administering multi-tenant instance learning platforms for a large organization (100K+ employees) is required.At least 3 years of experience strategically managing interactions and relationships with SaaS vendors.Skilled in instructional and/or experience design, learning technology, analytics and have a track record of leadership.Understanding and experience utilizing adult learning principles to build learning products, curriculum and offerings.Proven ability to gather and shape business requirements to translate needs into strategy.Experience in the health care industry or working knowledge of health care regulations and training requirements is highly preferred.Excellent communication, interpersonal, and presentation skills, with the ability to engage and influence stakeholders at all levels.Strong analytical skills, with the ability to gather and interpret data to guide product decisions.Demonstrated ability to work in an Agile environment, with experience in Agile methodologies and tools.Strong problem-solving skills, and experience in managing multiple projects in a fast-paced environment.Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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