.Our Mission At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before.
We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are We take our mission of protecting the digital way of life seriously.
We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success.
Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and collaboration, to execution.
From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity.
We work fast, value ongoing learning, and we respect each employee as a unique individual.
Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported.
This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions.
This is why our employees generally work full time from our office with flexibility offered where needed.
This setup fosters casual conversations, problem-solving, and trusted relationships.
Our goal is to create an environment where we all win with precision.
Job Description Your Career This role is focused on ensuring our customers' success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value.
This is an exciting opportunity to unequivocally influence our customers and Palo Alto Networks success.
Reporting to the EMEA SASE Customer Success Sr Manager, in this role you will lead an internationally dispersed team of Customer Success Managers, responsible for managing strategic and enterprise accounts.This is a challenging role that requires exceptional customer relationships, team building, deep management and demonstrated coaching skills, a motivational style, and analytical skills.
We are looking for someone who is truly passionate about customer advocacy and team development and has a proven track record to talk about!
Additionally, you will have a focus on quality management; foster an environment of innovation and high accountability, and demonstrate the ability to drive continuous operational improvement as a way of working and managing