We are seeking a strategic and results-driven manager to lead our growing account management team and drive revenue growth by calling on our corporate accounts.
The ideal candidate possesses a proven track record of successfully leading a team and growing a portfolio of high-value accounts, exceeding sales targets, and cultivating strong customer relationships.
You are a customer-centric leader with exceptional communication, negotiation, and team management skills.
About the Role Leadership and Strategy: Develop and implement a comprehensive account management strategy aligned with the Corporates segment's strategy in collaboration with cross-functional teams to drive new customer acquisition, expand customer relationships, and renewal sales within assigned territories. Oversee the development and execution of strategic account plans to achieve sales targets, maximize revenue from existing customers, and expand the customer base. Lead, mentor, and manage a high-performing account management team, fostering a positive and results-oriented environment through sales process excellence. Establish clear goals, KPIs, and performance metrics for the team, providing regular feedback and coaching to drive individual and team success. Ensure a strategic product mix across the assigned team to achieve company revenue goals and sustainable growth. Customer Relationship Management: Foster strong, long-term relationships with key customers and stakeholders, building trust and credibility through consistent communication and exceptional service. Ensure high levels of customer satisfaction and loyalty by addressing customer needs and concerns promptly and effectively. Collaborate with the Customer Success Leader to ensure a seamless customer experience, contributing to customer retention and expansion of the full product portfolio. Collaborate closely with customers to thoroughly understand their business needs, challenges, and goals. Participate in key customer business meetings to ensure alignment with customer goals and objectives, demonstrating a deep understanding of their business. Collaboration with Internal Partners: Partner effectively with solution consultants to develop tailored solutions that precisely meet customer needs and requirements. Coordinate seamlessly with professional services teams to ensure timely and successful implementation of solutions, guaranteeing customer satisfaction. Collaborate with the sales team and the Partnerships & Alliances team to develop and execute go-to-market campaigns with strategic partners. Develop strong relationships with key partners, ensuring that the partner metric is consistently met or exceeded. Partner and collaborate with Industry & Product Specialists to develop and execute impactful product marketing campaigns and develop our customer solution portfolio. Contribute to the prioritization of features and continuous improvement of our solutions and processes based on market feedback and customer needs. El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/130305074/manager-commercial-account-management-ou764-madrid/?utm_source=html
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