Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Job DescriptionAs Maître d'hôtel you will organize the catering sales outlet for which you are responsible, ensure the quality of service offered to customers, manage and motivate the team to promote sales and quality of service. You will contribute to the expansion of catering sales revenue. The Maître d'hôtel must also ensure compliance with and application of health and safety rules.MAIN RESPONSIBILITIES:Professional skills and customer relations:Provide and supervise excellent customer careAdvise the customer through a perfect knowledge of the products offered.Coordinate the activity of the teamPrevent wastage and loss of raw materialsParticipate in inventoriesAnalyze results and implement corrective actionsApply brand and hotel procedures and policiesEnsure compliance with health and safety standards (HACCP).Organize the covers according to business forecastsPay attention to customers' comments (follow-up)QualificationsSKILLS REQUIRED2-3 years experience in the same roleSense of hospitality and serviceCommercial mindsetLeadershipGood interpersonal skills and self-confidenceAbility to work effectively as a team and sense of initiativeLanguage proficiency according to hotel needsFluent in Italian & English, French is highly valuedAdditional InformationWhat we offer:Be part of an international companyWork for a leader brand as Accor present in more than 110 countriesTraining, development and career opportunitiesBenefits according to the roleAccor discounts cardYour development :What's more, Accor offers you training throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/We will be waiting for you!Be ALL you are with all your Heart #LimitlessCareersThe job offer refers to both genders in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91
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