Unsere SucheResponsible for supporting the design, planning, construction, and maintenance of equipment, machinery, buildings, and other facilities.Ihre AufgabenPreventative & corrective maintenance of Kardex systems & solutionsComplete jobs in a timely manner according to set quality standardsCustomer training (Operator, Health & Safety, Maintenance etc.)Generate leadsAdministrative management tasks (reporting, personal spare parts inventory, etc.)Provide remote diagnostics (via phone or remote connection)On-call service to customersPLC troubleshooting & diagnosticsBasic Software troubleshootingUnderstand, promote and advise on Kardex Remstar products and servicesAdhere to local Health and safety regulationsPositively represent the company with all external & internal stakeholdersContribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activitiesEnsure all customer feedback is recorded in a structured and professional manner to support our continuous improvement cultureSupport the growth of Kardex Remstar by promoting a positive and professional image of our business at all timesAct as a trusted advisorIhr ProfilGood general standard of educationMechanic/ Electronic / Electrical degree / trainingCompTIA A+ of similar experienceExperience in field customer serviceFamiliar with diagnostic methodsBasic computer skillsTechnical / mechanical / electronic experienceExperience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERPExperience in industrial communication (Field bus, Ethernet, etc.)Experience with onsite health and safetyExcellent communication skillsCustomer orientedConfident, strong assertive team playerGood interpersonal skillsAmbitious and looking for growthWillingness to travelService mindedEnglish language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)Local language proficiencyMechanic / Electronic TrainingFamiliar with diagnostic methods / Methodological skillsBasic computer skillsPLC troubleshootingElectrical & Electronic troubleshootingBasic software programming knowledgeLogistics knowledge/ experience is a plusAbility to work at heightsWillingness to travelCar license#J-18808-Ljbffr