Unsere Suche Responsible for supporting the design, planning, construction, and maintenance of equipment, machinery, buildings, and other facilities. Ihre Aufgaben Preventative & corrective maintenance of Kardex systems & solutions Complete jobs in a timely manner according to set quality standards Customer training (Operator, Health & Safety, Maintenance etc.) Generate leads Administrative management tasks (reporting, personal spare parts inventory, etc.) Provide remote diagnostics (via phone or remote connection) On-call service to customers PLC troubleshooting & diagnostics Basic Software troubleshooting Understand, promote and advise on Kardex Remstar products and services Adhere to local Health and safety regulations Positively represent the company with all external & internal stakeholders Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times Act as a trusted advisor Ihr Profil Good general standard of education Mechanic/ Electronic / Electrical degree / training CompTIA A+ of similar experience Experience in field customer service Familiar with diagnostic methods Basic computer skills Technical / mechanical / electronic experience Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP Experience in industrial communication (Field bus, Ethernet, etc.) Experience with onsite health and safety Excellent communication skills Customer oriented Confident, strong assertive team player Good interpersonal skills Ambitious and looking for growth Willingness to travel Service minded English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate) Local language proficiency Mechanic / Electronic Training Familiar with diagnostic methods / Methodological skills Basic computer skills PLC troubleshooting Electrical & Electronic troubleshooting Basic software programming knowledge Logistics knowledge/ experience is a plus Ability to work at heights Willingness to travel Car license #J-18808-Ljbffr