About JLL - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.We are looking for a Mail Services Coordinator for our Integrated Facility Management business line on our Amazon account dedicated team.Role PurposeThe Mail & Supplies Specialist reports to the Assistant Facilities Manager and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.What this job involves:Manage incoming / outgoing mail and courier services.Coordinate mail handling across buildings and effectively liaise with the team.Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).Suggest ways to make mail processes and records more effective and efficient.Present necessary data to manager about activity in the mail room.Monitor and maintain mail consumables stock according to agreed par-stock levels.Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.Prepare for/attend: Weekly catch up meeting with Assistant Facilities Manager & Facilities Manager, Bi-Weekly team meetings.Be familiar & adhere to Office Services internal procedures.Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.Assist in training the Receptionist Floats.Support the wider JLL on-site team.As a front line employee, act as an ambassador of the Integrated Facilities Management program.Ensure accurate and detailed handover is planned & passed on (for tasks for which being responsible), if absent from the business.All other tasks and duties as required.Every day is different, and in all these activities, we'd encourage you to show your ingenuity.Qualifications:Experience in hospitality industry or strong customer service experience.Excellent verbal & written communication.Proficient with the use of Microsoft Office tools.Problem solving skills.Good organizational skills.Strong customer focus.Fluency in English and local language.What you can expect from us:You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
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