JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary/GoalsThe MAC & Occupancy Specialist reports daily to the BOC and ultimately to the Facilities Manager. His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution.
Essential Duties and ResponsibilitiesManage and plan general desks moves (from individual to medium and large displacements).Manage assets – addition/removal/ordering of furniture and special equipment.Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.Assign desks for new hires in close liaison with relevant HR or LM.Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions.Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.Generate and manage headcount forecasts with extreme accuracy.Organize, schedule and monitor own work transparently so that BOC can easily provide support.Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic.Manage local key suppliers providing us with frequent support.Prepare for/attend the weekly MAC meeting with OSC & FM.Compile specific and accurate MAC bi-weekly statistics as well as monthly reports.Stay up to date with this document. Additional Duties and ResponsibilitiesSupport the wider JLL Amazon team.Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business. Skills and CompetenciesStrong organization skillsStrong time management skillsGood problem-solving skillsProven analytical, statistical reporting and forecasting skillsAbility to read and analyze drawings, plans, schedules, schematicsAbility to handle difficult personalities and complex situationsAwareness of health and safetyExcellent written & verbal communication skillsProficient with the use of Microsoft Office tools ExperienceClient facing experience in a quality driven environmentExposure within an international corporate organization QualificationsEducation: Diploma/degree level
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLLWe're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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