The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all peacekeeping and special political missions around the world as well as to other UN Offices, Agencies Funds and Programs. This position is located in the Technology Infrastructure Support Unit (TISU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information and Telecommunication Technology (SGITT) at the United Nations Global Service Centre (UNGSC) in Valencia, Spain. The incumbent will report to the Chief of Technology Infrastructure Support Unit or other designated officer.
ResponsibilitiesWithin delegated authority, the Telecommunications Assistant will be responsible for the following duties:
Satellite Earth-station Operations:Assists in the operation and maintenance of Intelsat Standard satellite earth-station equipment, inclusive of the antenna system, RF equipment, IF equipment, base-band equipment, and the control, supervisory, and test facilities.Monitors satellite link performance.Performs fault diagnosis and repair.Maintains earth-station records and documentation.Undertakes spare parts tracking.Performs other related duties as required.Wide Area Network Operations (WAN):Monitors transmission performance of all local and remote network nodes at the link and at the I/O levels, including the IoT devices connected in the remote sites.Coordinates with leased line carrier and/or remote site technical support staff, service restoration during facility failures.Maintains Network Control Center/Network Operations Center records, Wide Area Network documentation and the list of remote sensors and IoT devices connected to the network.Maintains WAN equipment inventory, sensors and IoT devices and tracks repair history of WAN nodal equipment and modules.Prepares monthly reports on node and transmission facility performance including detailed reports of leased facility outages for outage rebate purposes.Performs other related duties as required.Local Area Network Operations (LAN):Monitors the performance of the LAN, Metropolitan Area Network (MAN), high speed Internet access facilities and the IoT network.Assists in the implementation of ad-hoc LAN support requirements with departmental focal Points and the deployment of IoT devices.Provides remote operations and maintenance service and advanced technical support for access routers on the Wide Area Network and IoT devices.Maintains LAN and MAN equipment inventory and the IoT devices connected to the network.Prepares and revises network diagrams and network documentation.Monitors different facilities systems like Generators, UPSs, Power Distribution Units (PDU), utility substations, medium voltage distribution systems, HVAC systems, AHU units (DX, split, RTU, CRAC, etc.), Chilled Water Systems, Condenser Water Systems and Building Management Systems.Monitors Programable Logic Controller (PLC) or microprocessors.Performs other related duties as required.Voice and Messaging Operations:Analyzes and reviews requests for telephone services; advises UN officials and or facilities staff (e.g., architects, electricians, movers) in preparing requests for services to ensure they are cost-effective and physically feasible.Formulates technical service orders and follows up on pending work orders, requisitions, trouble reports, etc., to ensure work is completed in a timely fashion.Decides on type of equipment/services needed.Maintains liaison with outside contractor telecommunications representatives regarding any change, correction or discrepancy on the above and other technical information on procedures; oversees installations, monitors quality and quantity of work performed by contractors and compiles and prepares statistics on same.Drafts and prepares blueprints showing equipment locations for telephone technicians and facilities management staff.Assists in the design and development of work order databases and maintains the databases using advanced computer technology.Performs other related duties as required.Audio/Visual Conference Services:Installs, configures and tests audio, video conference and desktop videoconference hardware/software using available communication and network connectivity.Assists in meetings' preparation by preparing and configuring conference hardware and operates equipment during conferences.Provides support and training for new users of conference systems.Researches and evaluates new conference products ensuring compatibility with current operational standards and growth for future needs.Telephone Billing Services:Ensures that clear and accurate records of all telephone accounts, documentation and invoices are maintained.Follows up on outstanding payments and recovery of debts.El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/130535867/m-969-telecommunications-assistant-valencia/?utm_source=html
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