Company Description: Work smart, have fun and make an impact! EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Learn more about our team and culture on EcoVadis careers page.
Job Description: We are offering a 6 months internship, renewable and that can lead to a permanent contract! Your primary responsibility is to support the fast-growing Customer Success (CS) team, in particular the Onboarding function, by reliably maintaining and improving business reports and processes. The internship will provide you with a broad and deep understanding of Customer Success Management responsibilities in developing successful client programs and partnerships.
Your tasks will include (but will not be limited to): Supporting Onboarding team members on data analysis, client reports and presentation preparation.Participation in some client calls or client facing communications.Other operational ad'hoc support to the Onboarding team.Maintenance of CSM business unit reporting tools, dashboards and reports (via EcoForce, ClicData, Excel).Align with stakeholders to ensure tools support operational requirements.Create models to answer current business questions; validate and understand the conclusions.Teamwork and best practices sharing to contribute to the development of EcoVadis services and to maintain a positive and motivating atmosphere.Contribute to internal projects of formalization and standardization of Onboarding processes with a positive impact on team efficiency and quality.Qualifications: A demonstrated commitment to CSR and sustainability fields.Strong skills in Google Suite and MS Office, especially exceptional Excel and PowerPoint skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and to organize/integrate large amounts of information into concise presentation).Excellent communication skills in German and English (both written and verbal).Demonstrated ability to pick up new skills proactively. Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment. Creative problem solver with strong attention to detail.Ability to work well in an international and multicultural environment.Self-driven, results oriented and team player.Experience with building dashboards and/or with monitoring/reporting.Additional Information: Life at the Barcelona Office: Our growing team in Spain is full of talented professionals from various fields who all share a desire to make sustainability real. We offer competitive salaries and support personal growth from day one. This includes extensive onboarding, teammates' support and a brand new e-learning platform bursting with courses and modules. So you can learn new skills and fine-tune old ones! We also provide our team with the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible office hub in Barcelona, located in the dynamic area of Gloriès! If you come to the office, you can work in the open space or public areas while enjoying the panorama of Barcelona, and also take breaks on our lovely terrace. At EcoVadis we embrace team spirit. We organize regular onsite and online team breakfasts, and our CSR team coordinates events where we can give back to local communities and ecosystems! For that, everyone at EcoVadis can use a community service day.
Benefits: Last but not least, EcoVadis will support you with all the necessary office equipment, holidays in line with Spanish labor law, optional (fully covered or co-financed) health care and life insurance. You will be also entitled to a 150 euros monthly allowance for transportation, meals and nursery with the Cobee card. We also participate up to half of the private health insurance contract and provide you with a special envelope for office and IT equipment (as per the flexibility policy). Last, you will also be entitled to a Wellness Allowance that will support you in sport, artistic and wellness activities! A new job with purpose awaits you!
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category. Our team's strength comes from everyone's uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation.
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