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Why Choose TD SYNNEX: As a Fortune 500 global corporation and a certified Great Place To Work, operating in over 100 countries, TD SYNNEX values its diverse workforce of 23,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
About the Role: The Cloud Systems & Services team is responsible for optimizing business processes essential to our eCommerce operations at TD SYNNEX. This includes managing shared services through our Shared Service Center, outsourced to service partners across EMEA.
As a Cloud Technical Consultant, you will play a pivotal role in designing and implementing scalable, central operational processes that drive our products, services, and solutions. You'll work with cross-functional teams to ensure smooth coordination, documentation, and execution of activities that expand our market presence and improve efficiency. In this role, you will work closely with internal departments and key external partners to ensure the successful rollout of cloud solutions across 21+ countries in EMEA. You'll drive strategies, lead initiatives, and collaborate with various teams to align internal systems and processes for effective product and service launches.
Responsibilities: Analyze market needs and collaborate with stakeholders to develop tailored solutions.Provide guidance on integrating APIs and support internal teams and partners in leveraging our platform's APIs for enhanced operational processes.Lead strategic initiatives and support the successful deployment of our Cloud portfolio, focusing on monetization models for products, services, and solutions.Document processes to ensure consistency and maintain high service standards for order fulfillment and invoicing.Act as the business owner for enabling operational systems, liaising with Platform and IT teams to define system requirements, functional specs, and deployment processes. Key Skills and Experience: Solid technical understanding of APIs, system integrations, and middleware solutions.Experience with JavaScript (or other major programming languages like C# or Python) is essential.Proven background in IT, eCommerce, Pre-Sales, or Customer Service.Excellent problem-solving skills, with the ability to resolve complex technical issues.Strong interpersonal skills to manage relationships with both internal teams and external partners.Exceptional written and verbal communication skills in English; additional European languages are a plus. Nice to Have: Experience with Postman or other tools for testing APIs.Familiarity with vendor dynamics in the software distribution or eCommerce industry.Experience in managing projects related to Software Licensing, SaaS, or Cloud services. What We Offer: Hybrid model with 2 days at the office per week.Competitive compensation with regular annual salary reviews.Benefits like health insurance, paid leave, retirement plans, and more…Occasionally travel within Europe. Key Skills: API Integration, Ecommerce Consulting, JavaScript, Middleware, Postman (Software), Presales
What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
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