(M-654) - Team Leader Call Center English Speaker + Spanish

We are looking for a Team Leader who is a native English speaker fluent in Spanish for one of our international accounts. This is a permanent contract of 39 hours, located in Barcelona (Barceloneta - Metro L4, Estación de Francia - Rodalies, or Ciutadella ' Vila Olímpica - Metro L4 y Tram T4).
Starting date: ASAP
Requirements: English speaker (Mother tongue) + Spanish fluentRelevant experience as a supervisor/manager/team leaderDemonstrated ability to supervise, motivate, and coach staffExcellent verbal communication and interpersonal skillsStrong organizational skills and attention to detailYour duties and responsibilities: Supervising staffManagement, planning, and daily coordination of the teamReporting to managers: KPIs, SLAsCoaching and developing team membersEnsuring efficient daily operations and processesAble to follow strict timelinesWhat you can expect from us: Training within the companyLong-term contractAutonomy while working within a close-knit teamEvolutive positionA modern, pleasant, and well-located working environmentJob Type: Full-time, Permanent contract
Salary: €21,000.00 - €23,000.00 per year
Benefits: Flexible hoursOptional telecommutingExperience: Team Leader: 1 year (Mandatory)Call center: 1 year (Mandatory)Job Location: On-site

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