Description : Do you consider yourself analytical and good at communication? And do you fancy learning more about the insurance industry? Then your next adventure might just start at Chubb in Madrid! In this role, you will provide Account Management Services to Global Accounts incoming to Chubb UK from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements, and associated administrative tasks within Chubb's agreed standards by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking). The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.
Responsibilities :
Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices, and other external parties, becoming the main focal point for all service matters relating to their accounts.
Account handling and supporting Global Client Service Executives and Underwriters on relevant account activities.
Ensure that Chubb's Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
Work within the framework of Chubb ethical and service standards.
Qualifications :
Native or advanced level in French.
Professional language skills in English.
Working experience within the Insurance Industry is desirable.
Previous experience of servicing multinational insurance projects is preferred.
Competent in Microsoft Office.
Strong customer service skills and customer-centric attitude, as well as attention to detail and the desire to deliver and improve quality.
Problem resolution and decision-making skills.
Ability to work in a team environment as well as on own initiative.
What we offer in return :
30 days of vacation a year
Working from home option
Life and accident insurance
Meal allowance
Gympass discount
Comprehensive Learning & Development support
Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Integrity. Client Focus. Respect. Excellence. Teamwork. Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
Diversity & Inclusion
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