.About usCigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance directly to individuals and through employers and intermediaries.Cigna's mission is to help our customers improve their health, well-being and sense of security. Your missionCritical analysis and processing of claims for medical expenses within the fixed turnaround time. Key areasClaims processing: Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.Data Management: Accurate data input to the PC and mainframe applications.Workload Management: Following up on workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.Participate efficiently in processing the flow of claims: inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators. In relation to other positionsProviding accurate communication about a dossier to the interested internal employee.Tracking irregularities in procedures and highlighting these to the Supervisor.Raising problems or sensitivities with your superior.Participating actively in an agreeable and amicable atmosphere. Skills and knowledgeEducation Level: Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).Specific Knowledge: Active knowledge of English.Good knowledge of any of these languages will be a plus: German, Cyrillic, Dutch, Greek, Hebrew, French, Italian and so on.Skills: - Skilful in taking decisions and taking the right action on allocated files based on the available information.- Skilful with numbers and enjoys working with numbers.- Accurate: works accurately on the input of data, aiming to work faultlessly.- Discipline: pays attention to procedures, agreements and document flows.- Efficient: finds a good balance between quality and quantity.- Team player: Able to work in a team.- Skilful with computer programs: readily learns the ropes in the use of current office applications.- Discreet: works discreetly with confidential (medical) information. What we offerContract: PermanentMulticultural working environment with Hybrid working:Enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid office.Training: 9 weeks, most of the training will be done from the office.Flexible starting hour: Our shifts start from 7:00 to 9:30, with the possibility to choose the time that suits you best (Monday to Friday - Morning intensive shift).Social Benefits: Private Medical and Dental Insurance, Life Assurance, Educational Development Program, Foreign Language Scholarship, flexible compensation.Start date: 2nd September 2024