YOUR ROLE:
We are looking for a strong Chief Operations Officer, based in Barcelona, that will be part of the Cluster Management Team and responsible for the areas of Maritime Operations, Intermodal, Equipment, Customs and Claims, leading a strong team of 70 people, improving customer experience, efficiency and departmental profits while managing the company's overall operations and costs in Spain and Portugal for both CMA CGM and Containerships.
You will need to be a driver and role model in the Management Team and in the Cluster to drive the Iberica Five Pillars (see below) and help to achieve the goal of becoming the Best Cluster in the World.
FUNCTIONS:
As a Chief Operations Officer you will embrace and share our Group Values of: Boldness to go beyond the limits, Imagination to constantly adapt to context, Initiative to look proactively for better ways and Integrity to always act exemplarily.Also, you will be the strong driver of our 5 Pillars in Iberica Cluster by implementing Performance Management culture, showing passion for serving the best possible Customer Experience, Leadership Excellence and constantly focus on growing and developing your teams, constructively and actively promote Teamwork and avoiding silos, proactively and clearly Communicate about vision, direction, targets, goals, performance, changes, challenges, successes, plans, strategies, and actions to constantly improve your teams' performance and engagement.Maritime Operations: Ensure optimum operation of the service to ships and transmission of information to the authorities, the departments involved and CMA CGM HO.Intermodal and Equipment: Consolidate and maintain a network of suppliers and services in order to offer added value to the company, maximizing quality and minimizing costs while constantly driving CH ratio and particularly rail ratio higher. Ensure equipment availability based on close cooperation with Sales, Trade and HO.Customs: Coordinate the correct declaration of import and export summaries to customs, establishing declaration deadlines. Keeping informed about new regulations and communications to avoid incurring penalties.Claims: Ensure a role of legal adviser with a view to conclude projects in compliance with the applicable regulation and policy of the Group; Prevent risks and defend the interests of the Group through legal watch and the management of judicial, extra-judicial claims and partnership agreements.Costs: Drive and participate in negotiations with suppliers to obtain the most competitive costs while considering quality; terminals, Port Authorities, transport providers and depots. YOU BRING ABOARD:
Operations and shipping industry experience and leadership experience of at least 10 years.Excellence in Leadership skills: Grow and develop the team through coaching and a culture of constant constructive feedback, direction setting, teamwork, motivation, communication, strategic thinking, delegation.Result drivenStrategic vision and influence.Process excellence and constant improvement mindset.Entrepreneurship, Creativity & Innovation.Change management.Business development.Budget management.Software / IT Application knowledge.Strong communication skills, both written and spoken in English and preferably Spanish.
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