Descripción del puesto: Processes and Projects Senior Analyst - SCF HQCountry: SpainSANTANDER CONSUMER FINANCE HQ is looking for a SENIOR ANALYST PROCESSES AND PROJECTS in Operations, based in our BOADILLA DEL MONTE Office.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYSantander Consumer Finance focuses on business development related to consumer finance products, sales channels, and commercial agreements with dealers, vehicle manufacturers, or retail distribution establishments, as well as commercial functions associated with direct sales (branches, call centers, or digital channels) and indirect sales (through third parties) of consumer finance products.Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture, and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.WHAT YOU WILL BE DOINGAs an Analyst Processes and Projects Senior, you will be monitoring a part of the operations related to the Project Portfolio and will be a strong part of our Process Optimization and Simplification of E2E operations related processes. We need someone like you to help us in different fronts:Effectively steer the Operations Project Portfolio and follow up the expected results.Having the full overview about a part of the operations related to E2E processes with similarities and market-driven differences.Follow up the related key KPIs and processes 360 observability to ensure continuous improvement of processes across the Bank.Promote and adopt advanced tools for processes discovery and automation e2e leveraging in the global capabilities (process mining, AI, RPA, etc).Support the local Teams in the Countries in their process analysis and optimization, support a marketplace for best practice sharing and cooperation activities between the countries, and closely incorporate with other HQ Areas (e.g. Risk, Compliance, Legal) for E2E process optimization and simplification.Supporting the setup of central solutions for Operations used common tools and Services.Drive the processes design into the IT change lifecycle, ensuring the processes design principles implementation.EXPERIENCEDeep knowledge of the banking products and processes.Deep knowledge and experience in Process definition and optimization.Having professional dialog with the different stakeholders in the organization, especially the business partners, building relationships of mutual trust based on solid criteria.Systematic Governance discipline.Strong orientation to teamwork and collaboration.Passion for innovation with a high business orientation.EDUCATIONBachelor's degree in Business, Finance, or related field.SKILLS & KNOWLEDGEProven experience in process transformation initiatives within the financial services industry.Transformational skills; Business vision, Organization structure understanding, Communication, Change management.Strong analytical and problem-solving skills with experience in Data-driven methodologies.Soft skills are as important as hard skills in this role. Leadership, communication, negotiation, collaboration, consensus building are key factors when networking with multidisciplinary teams from corporation, countries, headquarters, factories, and vendors.High level of written and spoken English, as you will be interacting with numerous colleagues from countries across Europe using the English language for all of them.OTHER INFORMATIONAvailability to Travel on a regular basis.Información adicionalSupporting one or more upper management personnel for all administrative needs. Creating and developing visual presentations for senior executives and clients; organizing and prioritizing a large volume of incoming tasks. Maintaining confidential and non-routine information and acting as project manager for special projects pertaining to executive staff. Developing reports and composing, critiquing, and editing correspondence, as well as interfacing effectively with all levels of personnel.Idiomas: SpanishSobre la empresa: Banco SantanderSede: Boadilla del Monte, Madrid, SpainEmpleados: > 500
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