Luxury Support Agent (Polish Speaker)

Our client – a luxury automotive brand – is looking for customer care agents to give customers the highest quality service. For this, we are looking for someone with previous experience in luxury customer service or Hotel industry. By being the first point of contact for the customers of our clients, you will be a true brand ambassador. Interested to learn more? Apply now and let´s discuss the position in more detail.

Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be:Representing our client´s products and servicesBeing the first point of contact for customers of our clientSupporting the development of the Customer Interaction Center by introducing your ideasUsing your communication skills to help customers with a wide variety of issuesAssuring the customers have a positive experience fitting our clients´ quality standardsSkills, qualifications and interests you need to succeed in this role:Native level of Polish with a proficient level of EnglishPrevious experience in luxury Customer Service or the Hotel industryExperience working in the automotive industry is a plusHaving excellent verbal and written communication skillsBeing able to quickly understand customers´ needs and dealing with their emotionsHaving a well organized and structured way of workingBased in BarcelonaWhat´s in it for you?Competitive salaryWorking in a fast paced and highly changeable environmentBeing part of the creation of the Customer Interaction Center of one of the world´s leading luxury automotive brandsWorking in an inclusive, diverse, and international teamPossibility to partially work from home after the initial training monthsStarting date: 03.07.2024Your future company:
An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.
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