Marketing Automation and Campaign Specialist We are looking for an experienced Marketing Automation and Campaign Specialist to support Expedia Group's marketing efforts to our 38,000+ demand partners across two Expedia Group products.
We seek your expertise in running global customer communication campaigns and your technical skills in Marketo, enabling us to acquire new partners and grow existing ones.
What you'll do: This role has two main sets of responsibilities: Campaign support and Automation support.
Campaign support: Facilitate post-campaign learnings and build a knowledge base of campaign best practices for new business and partner marketing. Support the production and implementation of articles and other learning solutions content. Own and optimize our global master campaign intake process. Automation support: Produce accurate, high-quality, thoughtfully designed Marketo solutions independently. Collaborate with workstream leads and use datasets to uncover insights and identify opportunities to improve campaigns and processes. Early problem solving and scoping - frame problems (e.g., with the Marketo to Salesforce sync) and develop a work plan for review. Document technical solutions in a way that is understandable and usable for business-oriented consumers. Who you are: 2+ years' experience working directly in Marketo to execute B2B marketing campaigns. Experience with CRM platforms like Salesforce. Strong knowledge of Marketo and good skills with Salesforce. Experience in other marketing tech stack tools, such as Knak, is a plus but not required. A passionate B2B marketing automation specialist with knowledge of and enthusiasm for marketing automation best practices, emerging trends, and technologies. Data-driven with an analytical mindset, confident in analyzing large data sets to find opportunities and continuously improve campaigns. Tireless, results-driven mentality, able to continually critique and optimize performance with a positive mindset. High impact personality: true self-starter with an enthusiastic and positive, can-do attitude and bias to action. Excellent spoken and written communication skills, passionate about understanding partners' businesses and commercially minded. Ability to work comfortably in ambiguous situations and effectively in a lean, entrepreneurial, global, and highly matrixed environment. Affinity for data – experience with data modeling, database design, and segmentation techniques. Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements, and operational decisions. Nice to Have: Marketo Certified Expert. Project Management Certified. SQL knowledge.
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