Are you interested in the food retail industry or do you like helping people on a daily basis?
If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains, Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan, and world cuisine.
TasksYour responsibilities and impact working as a Customer Experience Agent will be:
Provide customers with product and service informationResearch required information using available resourcesIdentify customer needsManage and resolve customer complaintsMaintain an up-to-date customer information systemIdentify and escalate priority issuesFollow up on customer calls where necessaryRequirementsSkills, qualifications, and interests you need to succeed in this role:
You are a native Swedish speaker and have a high level of EnglishYou have a can-do attitude and a positive and professional demeanorYou are used to working with computers and can learn new systems quicklyYou are a strong communicator both verbally and in writing and are willing to go above and beyond to exceed customer expectationsYou preferably live in Barcelona with the necessary documentsBenefitsWhat's in it for you?
Office-based job in the heart of Barcelona24/7 shift scheduleCompetitive salary + performance bonusWorking in an international environmentFast-growing company with growth opportunitiesComprehensive training programStarting date: mid-FebruaryWhat you should expect from living in Barcelona?The unique experience of an international and diverse culture, a beautiful beach city surrounded by both coastal towns and mountains, delightful gastronomic experiences of Spanish, Catalan, and world cuisines, a dynamic and active urban life where it is difficult to get bored, sunny days, Mediterranean weather, and a relaxed lifestyle, and an attractive startup and innovation hub with exciting opportunities.
Your future companyEstablished in South Africa in 1992, this international company has been expanding its offices with a very clear sense of purpose: SIMPLIFYING LIFE while specializing in Customer Service/Care and Employee Value propositions for leading corporate clients globally.
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
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