.Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary Senior Analyst, Market DeliveryCustomer Delivery Europe is in the center of the Mastercard Europe organization and the key contact between the Divisions, Mastercard Technology, Global Products & Solutions and other business units.Customer Delivery Managers take responsibility for working with every stakeholder, internally and externally, to ensure successful delivery of our products in the different markets.
- Do you like to project manage complex projects?
- Have you ever delivered a new product to market on a global scale?
- Are you passionate about innovative payment products?
Role Ensure the end-to-end delivery of business initiatives for the markets.
Take ownership of the delivery of solutions after the sale has completed by initiating and driving the complete implementation process with delivery units such as product, franchise and technology, to ensure business requirements are fulfilled and product readiness is guaranteed.
Act as key point of contact with customer and sales team.
This requires a tight collaboration with different functional entities within Customer Delivery and throughout Mastercard.
Provide delivery solution consultancy and support pre-sales and business development for country and account managers to ensure that opportunities are assessed and feasible solutions provided.
Provide enhanced Project or Program management for strategic and complex initiatives.
Maintain a workplan identifying responsibilities, deliverables and processes that must be executed to achieve results.
Document and steer specific milestones.
All About You This function must be performed from Madrid office.
Mobility to other supported countries is expected.
Cultural sensitivity.
The ability to fluently communicate in Spanish is compulsory, in Portuguese is a plus, on top of fluent English.
Customer-facing skills.
Ability to grasp technology issues and translate them into solutions to problems and/or to address business opportunities.
Project management skills required; Personal organization and priority management.
Good knowledge of financial industry/banking operations and business practices with a strong focus on credit and debit cards (issuing and acquiring).
Experience of Mobile payments, e/m commerce, contactless etc.
is a definite asset.
Must demonstrate effective leadership, communication and negotiation skills.
Strong analytical/problem solving and planning skills