Support the Senior Category Manager to run property operations and corporate services' procurement across Greystar UK, Ireland and Spain, in order to drive customer satisfaction (measured through the NPS) and profitability. The capability must be scalable and bring to bear the benefits afforded by Greystar's size and reach. Additionally, we must be able to consistently demonstrate operational excellence as we grow.Key Role Responsibilities:Support the Senior Category Manager, a key member of the UK&I property operations and corporate services Procurement Team (the team will be responsible for end-to-end procurement processes, including negotiation and Supplier Relationship Management (SRM)).Compile contract summaries.Manage reporting, as needed, including vendor and revenue share performance.Facilitate tenders, including distribution to suppliers, receipt of responses and supplier communications.Set up new suppliers on Greystar systems.Support supplier onboarding and analysis.Support the creation and distribution of (procurement) communications and training materials.Prepare presentations.Accurately maintain spreadsheets, databases and records of information to ensure the smooth running of the department; retaining documents in line with document retention policies and reporting on/providing information for manager's use as appropriate.Complete any other human resources, financial, administrative, and other reports and analysis, and perform other duties as assigned or as necessary for the effective performance of the role.Organisational Responsibilities:Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).Demonstrate appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).Identify areas for improvement, offer suggestions to improve efficiency and productivity, and implement ideas that achieve operational excellence.Keep abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.Attend industry events and represent Greystar to the industry in a professional capacity.Role Scope:This role will report to the Senior Category Manager (UK&I).The role will provide strong support to the rest of UK&I property operations and corporate team, and other departments/stakeholders.The role will support the successful management of the property operations and corporate services procurement in UK&I.The role will engage with other Greystar countries/regions.Key Relationships:The role will need to build relationships with Operations and Corporate stakeholders, including Compliance and Finance.Engage with those focused on day to day operations at properties, including regional operations managers, community (property) managers, and Facilities Management.Knowledge & Qualifications:IT literate and proficient with PowerPoint, Word, Outlook and Excel (to at least Intermediate level).Understanding of supplier due diligence process and ability to evaluate supplier risk in line with organizational requirement.Ability to construct and maintain a procurement activity pipeline document.Experience & Skills:Experience in a procurement team (supporting multiple categories), providing support within a busy, fast paced, professional and confidential environment, in organisations of a similar size; ideally in Real Estate, Retail, or Hospitality.A positive team player, with a demonstrated ability to be flexible and adaptable to changing priorities.An ability to work collaboratively to drive results and support the wider team and business objectives.Strong written and verbal communication skills, including the ability to prepare commercial standard business correspondence, reports and other documents.Strong interpersonal and relationship building skills, necessary to engage and influence managers and team members to deliver to deadlines and achieve results.Discretion and the ability to handle sensitive information.Excellent organisational skills, including the ability to prioritise workload and show good judgment under pressure.A self-starter, proactive and able to work effectively both independently and as part of a team.Values:Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.Equality - We celebrate diversity and promote an inclusive environment.
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