Job Description:
Do you enjoy helping others and would you like to do so while talking about traveling? If you said yes to the question above and you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you. As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying the customer needs. You will be listening, responding, and mediating between our international travellers and suppliers from all over the world, always ensuring a high level of customer service.
Job Requirements:Italian native and advanced EnglishExcellent communication and interpersonal skills both written and spokenGood technical PC skillsA problem-solving and solution-driven mentalityA positive, motivated mindset that will help you deal with some tricky customer problemsGoal-oriented work approach with changing priorities and business processesAffinity with travel platformsExperience within customer service or contact center environments will be valuedAvailability to work from the office and from home (within 100km from the office)Obligatory studies finished: According to the legislation in Spain, a document to prove it will be MANDATORY to be able to hire you. Meaning obligatory studies as ESO or High School. Any higher studies title will be an added value.Majorel is a leading customer experience multinational with over 82,000 professionals in 44 countries all over the globe. Our OneTeam designs and delivers flexible solutions in 60 different languages that make a difference to the customers of many of the world's most respected brands. Creativity, excellence, and respect are the values that guide our work. To know more about us, please visit majorel.com and you can also follow us on our social media on Redes Sociales, Instagram, and Linkedin.
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https://www.kitempleo.es/empleo/118005103/lq383-customer-support-advisor-italian-native-speaker-barcelona/?utm_source=html
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