.Who we areThe Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move "Fearlessly Forward" together. Cooperative innovation is at the center of everything we do - from our games, new products and technologies, to how we collaborate and share inspiration with one another.What we believeWe understand that great ideas come from great people, and great people thrive when they're trusted to challenge, change, improve, and perfect our products and processes. Our forte lies in the diversity of our skills - and that comes from the diversity of our people.Your MissionAs a Loyalty Analyst, you will be responsible for insight and analysis into the performance of our Loyalty product suite. You will combine your domain knowledge and experience of quantitative and statistical methods to ensure that our overall product and business strategies are firmly data driven and that our Loyalty team have everything they need to operate and improve their product offerings. You will be a specialist in the Loyalty product data and help drive product strategy and understand the performance of our Loyalty products as an embedded member of their team. You will work with our Analytics team who help drive all of TWS's decision-making, inform product & feature strategies, and deliver detailed critiques of product feature performance. The Analytics team will support your skills development and your learnings in best practice and our latest technologies and you will own major deliverables working directly with our leadership every day. Working with the Loyalty team, you will combine data sources to provide a comprehensive overview of all product performance including customer behavior. This position requires limited International travel.What You'll DoTake responsibility for the end-to-end delivery of Loyalty Analytics requests. This will include everything from integrating new data sources, visualizing data and presenting the output.Provide your own critique on product performance, and provide thoughtful recommendations on options to improve the product suite and influence the product roadmap.Work with our Loyalty leadership to understand their major business problems, and help resolve them using data & analytics. You will own key analytics deliverables, significant analytics projects and take on the full analytics requirements of an entire business area.Define and measure business success, quality metrics, standards and reporting. You will use analytics best practices to review business performance and provide concrete recommendations on product features, new game launches, and market trends.Structure, analyze and report on performance from data extraction (SQL), to statistical analysis (R or Python) to visualization (Tableau).Work with Loyalty leadership to define and measure the key user behavior within digital products, identify key data points and how they relate to broader product strategy