Logistics Operations Support (Second Shift) - On Site Medellín (Wfg-70)

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.In our modern offices, we provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.Position: Logistics Operations SupportAs a Logistics Operations Support, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.Responsibilities:Track and trace loads and update their status in the systems (loadboards, portals, and TMS), ensuring updates are accurate and timely while responding to inbound and outbound calls, SMS, or email.Provide accurate information and updates regarding shipments, delivery schedules, and any related concerns.Respond to customer and carrier emails promptly and professionally.Conduct activity mapping exercises to optimize processes for Tech-enabled Talent.Provide support in defining activities for our Flex program initiatives.
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