Logistics Manager (Home Appliances)(A209129)

Responsibilities: Responsible for integration of local home appliance service provider , capability assessment for 3PL, establishment of resource library. Responsible for the operation data monitoring storage and distribution, improve the operation quality. Responsible for home appliance delivery, assemble and install, linking service departments, and providing integrated services. Responsible for complaints, efficient solution of user questions, and improvement of satisfaction. Responsible for training service providers for large home appliance to ensure that all service requirements are implemented correctly. Responsible for cooperation with various departments for difficult issues in home appliance. Responsible for optimizing the operation based on local conditions. Promote management to costs saving and increasing efficiency. Requirements: Bachelor degree or above. At least 5 years of experience in large appliance logistics management, familiar with warehouse distribution planning and operation management. Good customer service awareness, strong communication skills, and strong ability to work under pressure. English can be used as a daily working language. Good data analysis and logical thinking skills; proficient in computer operations, such as PPT/Word/Excel/CAD, etc.