Everything you are looking for and more InPost is seeking a highly motivated and detail-oriented Logistics Account Manager to join our dynamic logistics team. The ideal candidate will act as the crucial link between our Sales and Logistics teams and serve as the primary point of contact for our business clients for operations topics. This role requires excellent communication skills, a deep understanding of logistics operations, and a commitment to delivering outstanding customer service. What responsibilities and objectives will you have? Serve as the main point of contact for business clients (operations topics), addressing their logistics needs and inquiries promptly. Develop and maintain strong, long-term relationships with key clients to foster loyalty and business growth. Act as the liaison between the Sales and Logistics teams to ensure seamless communication and coordination. Facilitate the smooth transfer of information and requirements from Sales to Logistics, ensuring all client expectations are met. Monitor and manage the logistics processes to ensure efficient and timely delivery of services. Oversee the onboarding process for new business clients, ensuring a smooth and efficient transition. Analyze logistics performance metrics to identify areas for improvement. Prepare regular reports for management and clients, highlighting key performance indicators and service levels. Well, what will the requirements be? Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience in logistics management, account management, or a related role. Strong understanding of logistics and supply chain processes. Exceptional communication and interpersonal skills. Ability to work collaboratively across teams and manage multiple client relationships. Proficient in MS Office and logistics software. Problem-solving mindset with the ability to handle complex situations. Detail-oriented and highly organized. What do we offer? Excellent working enviroment Professional growth within the company Flexible working hours Online platform for lifelong learning Competitive salary Flexible remuneration services can be contracted Inclusive Culture InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
