The Warehouse / Logistics Assistant coordinates and executes the assigned warehouse and/or logistics activities and processes, ensuring operational management of logistical providers and/or internal employees (e.g., warehouse staff, drivers) in line with specifications, orders, and safety policies.
This role aims to ensure safe, efficient, and effective material and equipment storage and flows to optimally support the OpCo's production, warehousing, and distribution processes in realizing their objectives.The Warehouse / Logistics Assistant is a support/execution role in the area of Logistics/Supply Chain, focusing on the administrative support and execution of the warehousing function, logistics, (outbound) transport, or a combination of both areas.Typically, depending on the size and structure of the logistics/warehousing function, the Warehouse / Logistics Assistant will report to the Warehouse Logistics Manager, Warehouse Manager, or Transport/Logistics Manager.
The larger the operation, the more specific the role of Warehouse / Logistics Assistant is likely to be, with a specialist focus like stock control or transport planning.
In smaller OpCo's, the business is more likely to require a Warehouse / Logistics Assistant to be an all-rounder, pitching in with all aspects of goods control and distribution, which may also include driving a forklift if required.Job Description:Inventory Management Stock Control:(Re-)Orders materials and/or equipment where needed, registers these in the relevant databases/systems, provides input on performance of suppliers, and inspects, manages, and maintains materials, tools, and/or equipment in stock to ensure optimal availability for production and delivery, and timely identification of bottlenecks/inadequacies in the logistics processes.Inbound Goods and Storing:Coordinates the intake of incoming materials and/or equipment, checks and registers for quantity, damages, and completeness, organizes location for unloading and storage, ensures unloading/labelling the materials and/or equipment, and ensures storing of the items at the defined location/warehouse at the right position.
Checks the completeness and visual quality conformance of delivered materials and/or equipment to have all materials ready for efficient distribution to internal customers.Order Handling:Receives and processes orders of (internal and external) customers, selects, checks, packs, and/or distributes the required materials and/or equipment to customers and to the required location, either in cooperation with/through warehouse staff or directly, to ensure efficient, timely, and correct delivery of materials and/or equipment.Outbound Goods and Transport Planning Scheduling:Ensures that goods and materials are transport-ready, including dispatch/delivery papers/notes and accompanying documents for the drivers, and the calling of transportation.Supports and/or provides input into routing and scheduling of vehicles based on customer records and requests, to fully meet customer expectations and optimize scheduling and routing of vehicles.Arranges transportation/carriages for delivery/transport of goods/materials to internal and external customers.Systems and Administration:Executes the administrative intake and distribution of materials and/or equipment in relevant systems, registration of hours, and other relevant logistics administration to provide reports to stakeholders, ensuring up-to-date administration and insight into availability and throughput of materials/equipment as a basis for stock keeping and internal accounting.Customer Satisfaction:Manages customer relationships, ensuring that all customer requests are handled appropriately to maintain customer confidence.
External customer satisfaction and sustainable customer relations are prioritized, with positive customer feedback received.Continuous Improvement:Monitors, measures, benchmarks, and evaluates the internal and external logistics processes, tools, and systems, initiating and implementing changes and improvements to achieve continuous optimization and alignment of logistics processes, tools, and systems.Compliance:Ensures compliance with all operating, safety, quality, risk, and health regulations.Other Duties:May perform a wide range of other warehouse/logistics support and administrative tasks and perform special project duties as assigned.
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