Hello, weu2019re Toppan Digital Language.
Weu2019re a language solutions provider thatu2019s enabled by tech.
Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.
We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services.
Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.
Operating globally, we design language solutions with the best teams and the best tech to meet our customersu2019 needs at speed, at scaleu2014securely.
We are obsessed with our clientsu2019 success, and as importantly, our employeesu2019.
We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry.
Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise.
They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence.
We want our teams and leaders to bring their best each day!
THE ROLE Reporting to the Service Delivery Director, the Team Coordinator will be a pivotal team player, providing comprehensive support across a variety of areas, including project management and customer assistance.
This role is crucial in identifying potential issues and coaching junior team members to ensure optimal performance.
The ideal candidate is adept at client interaction, enjoys team leadership, has a keen attention to detail, and is committed to continuous learning and exceeding expectations.
This position offers a unique opportunity to thrive in a dynamic, creative, and multicultural environment.
Accountabilities and Responsibilities Independently lead and effectively manage the full lifecycle of translations projects for highly Market Research industries from inception to completion.Determine resource requirements and optimal cost structure based on objectives and operational needs.Proactively lead the identification of any potential issues and resolve and close identified gaps.Actively participate in and support business development efforts and client meetings and other parts of the business.Ownership and maintenance of corresponding production processes.Billing forecasting and management.Participate in mentoring or training of junior colleagues.Support Team Lead in daily management of team.Qualifications & Experience University degree in relevant discipline (translation, languages) or equivalent experience.Fluent English and ideally one other language, both spoken and written, are preferred for this position.4+ years of project management experience.People management experience preferred.Experience with Marketing, Media and Consumer clients preferred.Skills Excellent communication and interpersonal skillsAbility to adapt to a rapidly changing and growing businessStrong IT skills, advanced knowledge of CAT tools and understanding of MTStrong communication skills including presentation/meeting facilitationAbility to take initiative in resolving queries/issuesResponsibility and accountability in client-facing situationsExcellent time management and organizational skillsProactive and flexible team playerToppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.
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