At least 4 years of work experience as a localization program manager and people management in a fast-paced environment.
PM certifications, e.g. Six Sigma, Prince2, Lean.
Knowledge of CAT tools such as Trados, Memsource.
Proven ability to analyze data, using the data to drive decision-making and implement effective resolutions.
Extensive Excel knowledge.
Strong business judgment.
Strong prioritization, time management skills, and ability to delegate effectively.
Demonstrated appropriate sense of urgency and adaptability in response to changing business needs.
Excellent communicator (written and verbal), composure under pressure, and professional attitude.
Proven ability to lead by influence, giving and receiving feedback effectively.
Bachelor's degree or higher from an accredited university.
Fluent in English.
Job Summary Are you interested in contributing to the customer experience at Amazon and working with people? Does the thought of leading and motivating a team of exceptionally talented individuals excite you? Welcome to the Amazon translation team.
A Localization Team Manager guides the team to work toward the overall vision of the organization, whilst finding ways to work towards Amazon's mission of being the most customer-centric company on earth. Does growing talent, leading projects, and driving exceptional results in a fast-paced, ever-changing, continuously growing environment excite you? Then take a further look into the responsibilities of the translation team lead.
Key Job Responsibilities Supervising a team of Localization Project Managers, responsible for customer-facing processes and freelance and in-house linguistic resources, as well as major vendors. Identifying and eliminating barriers to accuracy, efficiency, and consistent communication. Measuring performance, providing feedback, and coaching individual contributors. Creating team goals based on a robust set of operational and business metrics. Ownership of inter- and cross-departmental projects: identifying process improvement opportunities, solving complex issues, and proactively managing stakeholders' needs. Development, analysis, and improvement of new strategies, projects, and procedures to meet short- and long-term goals. Leading by example on evaluation of customer requirements, promoting smart solutions. Creating an inspiring team culture in alignment with the leadership principles, and based on open communication, inclusion, and high levels of job satisfaction. Experience in reporting tools like Tableau or QuickSight is a plus. Knowledge of VBA, SQL, Python, and coding skills. Knowledge of other languages apart from English. Interested? We want to hear from you! Please indicate in your resume how you meet the basic and preferred qualifications listed above.
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