Local It Support (Spain) | (Mlv902)

Your tasks and responsibilities:End user Support for Slovakia:Perform country infrastructure supportOn/Off Boarding of usersConfiguration supportInstall/uninstall computer and mobile clientsHardware Failure: Diagnose, Support CoordinationForward for Break fixManage IT Consumables:Display, keyboards, mice, headsets, etc.Mobile Voice subscription: Management supportAdministrative tasks:Manage External vendorsCoordinate "In Business" IT Contacts"Housekeeping" - right size Infrastructure service consumptionAsset managementLifecycle supportInventory controlHW catalogueContribute to knowledge managementIT Infrastructure Projects:Roll out of centrally defined projectsAct as interface to central project teamPerform Country assigned tasksService Management:Ticket handling for local supportIT service Desk, complaints, and escalationsYour qualifications and experience:Degree in Information Technology / Computer EngineeringExperience in managing mid-sized IT projectsUnderstanding of IT Service ManagementRelevant certifications (e.g., ITIL Foundation/Practitioner, Microsoft Enterprise Administrator Expert)Fluent in English and Slovak languagesYour attributes and skills:Able to work in a complex organization cross-border and able to communicate on various levels in the organizationIntercultural skillsTeam playerOrganized and structuredCustomer orientedProactivityAvailability to travel in the assigned geographyOrganization: Information TechnologyCompany: Siemens Healthcare S.L.U.
dARE, Madrid, SPAExperience Level: Mid-level ProfessionalFull / Part time: Full-time #J-18808-Ljbffr