Operations Lead
This role is responsible for operationally leading and coordinating a group of Network Operators (Logistics Operators) to ensure daily transport execution from/to nurseries, growers, coolers, packaging suppliers, and end-customers, achieving the highest standards and meeting agreed KPIs (Time-Window Performance, Vehicle Utilization, and Total Logistics Cost Management).
Also responsible for leading the testing of the complete solution before implementation, ensuring all LLP systems align with the Business Requirements Document.
Main Accountabilities
Responsible for daily multimodal transportation (mainly road transportation) capacity booking with carriers and full end-to-end responsibility of the Inbound and Outbound Network.
Identify, recommend, and support change opportunities for network activities. Manage the team's output to drive and complement overall strategy and business objectives.
Manage the implementation of a re-engineered network solution without affecting production and ensuring KPI benefits from the implemented solution.
Ensure that operations are delivered according to associated ISO documentation, identifying and managing the implementation of process changes.
Operational and disciplinary responsibility over the team of Network Operators, ensuring balanced and efficient workload distribution, serving as the key contact for issue resolution in both operational and Human Resourcing matters.
Lead cost investigations / 8D requests related to Route Management Process.
Requirements for the Job
A minimum of 3 years of experience in road transport, warehousing, and logistics environment.
A minimum of 3 years of experience leading teams and rotational shifts.
Knowledge of road, air, and sea transport operations.
Desirable experience within temperature-controlled standards and supply chain management.
Experience in implementing new logistics solutions for new customers.
Previous experience leading a team.
Knowledge of sector customer trends and needs.
Requires strong communication/interface skills.
English language: fluent (verbal & written).
Spanish language: fluent (verbal & written).
Education: Logistics studies, Business Administration, or similar education.
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