LiveOps QA Manager to join our Monopoly GO! team in our Sevilla studio hub on a hybrid basis or remotely.At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players.Monopoly GO! is our new casual game and a key franchise that has just become Scopely's largest game, enjoyed by millions of players.What You Will DoAssess and build upon our existing LiveOps test framework, inline with project growth and the wider teams goals and objectives, always striving to better quality output.Establish LiveOps communication and collaborations with client, server and the wider project, providing transparency and visibility to all.Working with LiveOps Tooling, assess the needs of the QA team to help maximise efficiency and output.Line manage LiveOps QA leadership, supporting their development and growth through IDPs, KPOs & 121's.Manage expectations of our 3rd party test vendor(s) within the LiveOps setting, challenging KPIs and identifying areas in need of improvement.Play a leading role in the recruitment & onboarding of vacant LiveOps QA positions, as well as supporting wider QA team recruitment across the project where necessary.Be able to provide a holistic quality overview of LiveOps and upcoming content at any given time, through relevant tracking and reporting.Hold the team accountable for Release Train best practices, policing and supporting the gatekeeping of quality along the way and at each key milestone.Assist and be hands-on within LiveOps and (where necessary) wider team test coverage, supporting the utmost confidence in release standards.Work closely with the roadmap team to support and proactively challenge for sufficient QA time based on your team's needs.Help standardise QA efforts across the LiveOps team, providing feedback and suggestions to better them where applicable.Champion a 'shift left' attitude to help discover and resolve issues as early as possible, providing solutions to where this is not happening.Attend LiveOps team ceremonies to remain current and knowledgeable on the work being undertaken, reviewing briefs & specs at the earliest opportunity and flagging early concerns or considerations.Coordinate with other QA management, communicating new LiveOps content in development and how these may impact other teams work and / or focus.Working with Customer Support, highlight known upcoming quality concerns within LiveOps, and understand our users live key struggles and concerns.Generate and maintain a deep understanding of MonopolyGo and its mechanics, in order to assist in the carrying out of other duties.Contribute toward & remain within the defined QA annual operating plan, highlighting observed resource struggles or identifying excessive headcount within the team.Be a champion with regards to the Scopely tenets for all to see.What We Are Looking ForA champion of a Culture of QualityExceptional leadership and managerial skills with proven experienceStrong verbal / written communication and an excellent attention to detailStrong time management, accountability and organisational skillsAn ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are metProactive, enthusiastic and self-motivatedFlexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlinesA strong commercial awareness with an understanding of business priorities and goalsComfortable travelling on occasion to offshore hub locationsExceptional reporting capabilitiesExtensive knowledge of JIRA and / or similar bug tracking systemsMobile exposure and an understanding of Apple / Google submission protocolA sound understanding of the gaming industry and the typical end to end development lifecycleAbout UsScopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!" and others.For more information on Scopely, visit: scopely.com.
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