Lip-678 | Dutch + French Customer Service (Evening/Night Shift)

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

ProfileFluent in Dutch and FrenchWorking proficiency in EnglishExperience as a Customer Service AgentCommunicative and empatheticDisciplined and accurateRespectful and positive toward customersSolution-oriented thinkingPatientReliable Daily TasksBlocking lost/stolen credit and debit cardsHandling inquiries from credit card holders and ensuring the security and protection of credit card informationIdentity verification, answering questions, and explaining any steps are among your core dutiesChecking temporarily blocked cards for transactions and permanently blocking or unblocking the credit cardHandling claims files BenefitsPaid trainingFree Spanish lessons (once a week)Unique, atmospheric, people-oriented call centre, with a good dose of funMarket-based basic salary with the possibility of a bonusEmployee benefits such as meal card, transport card, and private insurance4 company outings per yearFree fruit and coffeeGrowth opportunities Location: Valencia, Spain
Customer Support * Remote Work * Communication Skills * Problem Solving * Multilingual * Client Interaction * Team Collaboration * Technical Assistance * Problem Resolution * Customer Satisfaction * #LI-YM1

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