.Salesforce.Com Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Legal Operations Senior Analyst page is loaded Legal Operations Senior Analyst Apply remote type Office - Flexible locations Spain - Madrid time type Full time posted on Posted 3 Days Ago job requisition id JR249579 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Global Affairs Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. The Salesforce Legal Operations Shared Services team is an integral part of our Legal Operations team, focused on driving continuing operational efficiency for Salesforce's Legal department. The team is process and technology oriented, resolving a high volume of cases in support of our Legal and Corporate Affairs teams.The Legal Operations Senior Analyst will manage and execute a variety of work types or services that enable each of the practice areas in Legal & Corporate Affairs to work in a more efficient and cost effective manner. This individual will use case management, reporting and dashboards to monitor the timely performance and quality of our work, and collaborate with our stakeholders and partners to innovate and deliver process improvements to free up attorney time and enhance the quality of the department's work product.The ideal candidate is results-oriented with proven meaningful contributions to a well-structured global Shared Services Organization and a strong commitment to the quality of the work they are responsible to deliver on behalf of their stakeholders. They must be curious about how their responsibilities play into Salesforce's ultimate goals, passionate about driving customer satisfaction, and enthusiastic about innovation and automation opportunities.Responsibilities Manage a fast-paced queue of daily case related tasks of varying complexity that are a part of the team's diverse service portfolio by developing a knowledge of technology, business processes and legal theory used to execute those services
