.ABOUT USMinor Hotels is a global hospitality group operating over 540 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH Hotels, NH Collection, nhow, Oaks and Tivoli.As part of Minor Hotels, the region of Minor Europe and the Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.JOB SUMMARYAs part of the Talent, Learning & Development Centre of Expertise for Minor Hotels Europe & Americas (formerly NH Hotel Group), and in partnership with business stakeholders, will be responsible for analyzing and identifying training needs and challenges.
Will manage, design and deliver training programs that boost team member engagement and support the business in developing relevant content using a variety of methodologies.
Will be a passionate member of the University team, willing to help people learn and grow, and will have excellent English communication skills, both written and spoken.EXPERIENCEMinimum of 2 years of experience in a similar role or in a training consulting firm.Experience in the design and delivery of training programs will be a must.Experience with Learning Management Systems (LMS), especially with Success Factors Learning, will be highly valued.Experience in project management and budgeting is an advantage.QUALIFICATIONSBachelor's degree.Master's degree in HR related field will be valued.High command of English and Spanish (C-1), both written and spoken, is a must as a daily work tools.Good knowledge of other European languages will be valuable.Highly proficient in MS Office, with strong knowledge of Excel, PowerPoint, and Teams.KEY ACCOUNTABILITIESParticipate in projects aimed at developing training programs that support the organization's strategy and values.Design and develop effective and engaging training activities (face-to-face, virtual, online, or other learning methods) in collaboration with subject matter experts and stakeholders.Search for providers.
Analyze and evaluate their proposals according to established quality and economic criteria.Create and update training materials, including presentations, handouts, online modules, etc.
to ensure they are up-to-date, relevant and engaging.Plan, coordinate logistics and deliver training sessions, workshops, seminars, etc.Monitor budget.Monitor and follow up on training activities to measure their impact and effectiveness, prepare post-training reports (through satisfaction surveys, collecting comments/suggestions from team members and stakeholders, etc.)
and prepare other global reports as required, such as the Corporate Annual Report