Who we are: At Amazon, we believe that every day is still day one.
A day to take a first step.
A day to look forward to new challenges.
And today is that day for you.
It is your day to be part of something great.
A day to make your ideas come to life.
In addition, your day is to join a company that redefines itself every day.
That is the energy and passion behind Amazon.
At Amazon, we are working to be the most customer-centric company on earth.Role Overview: The Learning Specialist role is focused on managing a team of trainers to execute the learning offered to our Associates and Managers.
The role works closely with the Learning Manager to partner with operations to ensure our customers' needs are met.
An Amazon Fulfilment Centre (FC) link is a dynamic and challenging environment.
You will be very close to the action and spend most of your time on the warehouse floor with the teams who make our FCs great.
Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.Key Responsibilities:Ensure that new starters, and current Amazonians learning new skills, quickly develop the knowledge and ability to settle in and become experts at what they do.Lead, manage and coach your team of Trainers to be the best they can be.
Understand what motivates your team, support them to develop a career plan and actively support them to achieve it.Take a data-driven approach to understanding performance issues.
Take action to improve the quality and effectiveness of training and coaching at your site.Build relationships and influence your site leadership team colleagues to address issues that inhibit effective learning.Partner with different stakeholders to identify opportunities to improve the quality of training and coaching.Lead projects (with support from your EU colleagues) to continuously improve the design of training materials and coaching interventions.Support the delivery of local and EU-wide projects to improve how the site operates.Identify any additional training materials and 'train your Trainers' in new processes/changes to existing processes.Provide a safe learning environment.
Partner with Human Resources, Health Safety and Engineering colleagues to ensure all compliance and safety training is delivered within the agreed timescales.Recruit and train the best 'instructors' from within our Amazon community to deliver training and coaching.Ensure that you deliver the European standard training content.A day in the life: As a Learning Specialist, your role centres on a range of key responsibilities crucial for our organisation's growth and success.
You'll be responsible for team management, business analysis, data interpretation, daily team meetings, project oversight for strategy implementation, and risk mitigation.
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