Our Global eLearning Practice helps training teams in global companies who want to ensure successful training outcomes amongst their workforce and customers by avoiding the disadvantages of the traditional "eLearning and localization as separate activities" approach, and by simplifying the vendor ecosystem through a single, expert solution provider with a comprehensive integrated solution.
About The Role Provides the full range of strategy and business consulting services to clients that result in excellent customer satisfaction, retention and ultimately repeat revenue growth. Applies deep strategy, business and consulting expertise to solving complex and/or critical customer issues.
Key Responsibilities Operational Excellence: Provides the full range of strategy and business consulting solutions and services to client engagements, often for complex projects, new accounts and/or new business. Typically leads a work stream to deliver multiple solutions and/or services. May also lead a large, standalone strategy and business consulting engagement. Leads a work stream in delivering the full cycle of activities from problem identification to solution proposal to implementation and close.
Delivers Quality, Value, Results: Applies deep expertise in strategy and business to solving complex and/or critical customer issues or environments. May focus on more strategic issues vs. operational issues that will have a significant input on customer success. Is a key contributor to the overall project team, providing guidance on structuring the project and ensuring integration.
Functional Excellence: Contributes to the overall strategy of the Strategy & Business Consulting function based on experience and feedback from the customer as well as domain expertise. Helps to develop expertise within the Strategy & Business function by coaching and mentoring others and providing performance feedback.
Skills and Experience Requirements At least 5 years' experience in relevant eLearning development roles and positions.
Excellent English written and verbal communication skills; knowledge of additional languages (German and/or French) is a plus.
Ability and confidence to communicate with clients and present to groups.
Experience in localization and language services industry is a plus.
Life at RWS We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, delivering customer value, yet always adding a human touch. As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed to ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operates in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.
Recruitment Agencies RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
- Category: Consultancy
- Job Type: Full-time
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