This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Our people are at the heart of our operations and training helps them thrive. As a Learning Coordinator at Amazon, you'll play a central role in onboarding and upskilling our employees. It will be up to you to make sure they have the skills and knowledge to stay safe, be efficient, and enjoy plenty of professional growth at Amazon - potentially becoming one of our future leaders. You'll work with people at every stage of their career, from new hires to managers.
This position involves working in a rotating three-shift system, which may include weekend days, night shifts and on-call duty.
Key job responsibilities
- Organise delivery of training and coaching to Amazon's standard, including refreseher trainings
- Review and improve site-training completion rates together with managers and associates
- Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience
- Work with teams to identify areas where further training and development is needed
- Help to audit metrics such as safety, quality, and process across sites
- Train and coach associates to become ambassadors who can help deliver coaching and training to local teams
- Maintain records of all trainings and the assessment of skills allocations.
- Assist in overseeing the development of our employees' skills through training on various roles in preparation for peak season.
BASIC QUALIFICATIONS: - Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Advanced proficiency in English (C1 Common European Framework of Reference, CEFR)
PREFERRED QUALIFICATIONS:
- Experience in a coaching, mentoring, or teaching role
- Relevant experience of managing multiple, competing priorities concurrently
- Willingness to work in different areas or shifts as required by training needs
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
