Position: Leadership Development Trainer & Coach
Location: Barcelona, Spain
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIESAnalyze leadership development needs of the organization on an ongoing basisDesign and maintain a Leadership Development Program for colleagues looking to become first-time managersCoordinate and deliver Leadership Development Programs, individual and group coaching sessions, and other on-demand solutionsImplement and facilitate Leadership Development Programs across all levels of management within the organizationEvaluate effectiveness of solutions delivered with 360º evaluations and other applicable tools, and propose and implement improvementsReport on leadership development KPI to relevant stakeholdersSelect external partners to deliver additional leadership development interventions on specific needsREQUIREMENTSProven track record of strategic and operational expertise in designing, implementing and enhancing learning & development for Leadership competenciesAbility to travel to Lisbon 1-2 times a quarterUnderstand the multiple dimensions of organizational challenges and opportunities in a fast-paced organizationPrevious experience working in a sales organization and managing cross-functional stakeholdersAbility to think independently with a high degree of self-motivationAbility to provide individual and group feedback and guidance across all levels of management within the organizationExperience in translating business requirements into development solutions by using strong diagnostic skills including listening, probing and analyzingStrong written and oral communication and influencing skillsEnglish proficiency (C1)Certification in coaching methodologiesOther Leadership Development certifications are a plusBENEFITSFull-time position (39 hours/week)Competitive SalaryRelocation packageEstablished career path to grow within the projectEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
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