Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
Join the NIKE, Inc. TeamAs a Lead, you will enjoy:
Utilizing your exceptional customer service skills to provide premium brand experiences to our customers.Coordinating, advising, and motivating employees in your area to ensure an excellent work environment.Supporting the daily operations in your area to achieve sales goals (e.g., with digital services, visual presentations, in the sales area, or promotional campaigns).Identifying and resolving issues in collaboration with your store leader.Representing the brand in NIKE initiatives.Ensuring the store meets all NIKE standards and guidelines.Specifically, our store structure consists of the following three Lead functions:
CommercialSupporting a team that efficiently receives products, performs accurate inventories, and meets presentation standards.Ensuring that all inventory processes work well so that the sales floor is always full, well-presented, and meets brand standards.Working with department coaches who will oversee individual components (product reception and visual presentation) while you manage these tasks.Preparing monthly launch initiatives on time and providing periodic feedback.Using our reporting tools with your department coach to make the best business decisions.Setting an example of how to perform accurate inventory to complete digital orders.Experience of AthletesEnsuring the team has the tools to provide maximum athlete experiences.Collaborating with coaches to schedule NIKE Community Ambassador activities to strengthen the team.Working on the hiring and onboarding process in collaboration with store leaders.Collaborating with your store coach to implement store schedules, availability, utilization, and shipments.Working with the store team to implement and maintain a positive NIKE culture.Customer ExperienceSetting an example of how to provide our service on the sales floor and enhance the customer experience.Providing resources for the team to have brand knowledge on all aspects of customer service.Join us and be part of the best retail team in the world!
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