DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services (AWS) is looking for a Lead Development Representative to join our thriving community and growing business as part of the EMEA Public Sector team. You will join a friendly and supportive team, working together to bring the latest in disruptive cloud computing technologies to organisations serving our Public Sector customers, including: government agencies, state-owned companies, educational institutions, healthcare and non-profit organisations. Our Public Sector teams help customers build a deeper understanding of hyper-scale cloud technology and application architectures, and they have the consultative and leadership skills required to drive deliver successful outcomes.The Public Sector Global Lead Development Team based in Madrid, Spain. As a Lead Development Representative (LDR) covering the Italian market, you will be an important member of the account management organisation, playing a critical role in qualifying leads, profiling customers and providing input on which lead development campaigns generate the best leads. Working in collaboration with your global peers, marketing, account managers and the partner channel, your primary objective is to identify and create qualified opportunities for the team you support. Quite often you will be the customer's very first introduction to the AWS experience!Key job responsibilitiesManage incoming leads in a timely manner in a wider geographical regionConduct discussions with prospects and existing customers over the phone to identify and qualify opportunitiesUnderstand customer pain points, gather technical requirements and correlate business value to customer needsGenerate interest and provide vision of the portfolio of AWS solutions to potential customersUnderstand existing and developing technologies as it relates to cloud computingAchieve quarterly qualification goalsUpdate and maintain customer information within SalesForce.comProvide account management team with detailed call notes to ensure the opportunity is understood and next steps are clearly definedPresent a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or marketIf you can educate AWS customers about the art of the possible, while challenging the impossible, come build the future with us.Basic Qualifications:Business-fluent verbal and written communication skills in Italian and EnglishCollege/University Degree or equivalent experienceTechnical interest with relevant experience in IT prospecting or salesExperience using a CRM/Customer Relationship Management toolExperience using the Microsoft Office SuiteA passion for technology and for learningThe following qualifications are desired but not required:Self-starter with highly developed interpersonal skills and organizational skills, decisive and result oriented who is prepared to work in a fast-paced, demanding environmentTarget orientated, ambitious, creative, customer focusedExperience working in a customer-facing roleAWS certification (e.g. AWS Cloud Practitioner, AWS Solutions Architect Associate) or other industry certificationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The TeamThe team is based in Madrid, Spain and comprises of 15+ early career talent LDRs from across Europe, Middle East & Africa. Each team member interacts with customers and local teams from their specific region so if you are interested in working as part of this dynamic international team.BASIC QUALIFICATIONSBachelor's degree or equivalentPREFERRED QUALIFICATIONSExperience managing customer relationshipsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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