A career with Boston Scientific is more than just a job. It's personal. As a leader in medical science, we're committed to solving the challenges that matter most, united by a deep caring for human life. If you're a natural problem solver with the imagination, courage, and spirit to make a meaningful difference, there's no better place to build your career.About The RoleAre you multilingual and want to use your language skills in an international environment to provide global support to clinicians and patients? Do you enjoy helping people? Then you are the person we are looking for to join our team to support LATITUDE Remote Monitoring.We are currently looking to reinforce our international team which provides global industry-leading support on LATITUDE Remote Monitoring, a system which allows patients implanted with a cardiac device to be monitored remotely by their physician.Your Responsibilities Will Include:Analyze and assess product operation and make recommendations for remote management.Educate, support and train customers through phone consultation and written correspondence.Document and evaluate customer inquiries, comments and concerns.Achieve and maintain proficiency for LATITUDE and a working knowledge of clinical product operation.Create relevant training documents.What are we looking for in you?Fluent in Italian, French (at least C1 level) and English (at least B2).Experience in a customer care or client-facing role would be a strong plus.Knowledge of mobile devices would be a plus.Well organized, good problem-solving skills, good communication in various languages, and a proactive person.Able to work office-based for the first year in the company.What We Can Offer To You:Permanent contract.Attractive benefits.Career Development.Possibility to make an impact.Fast Growing and international environment.We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions based on a person's age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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