Come reimagine hospitality with us as our new superhost of our Madrid location!
Your Mission Should You Choose To Accept It As our Community Host (Recepcionista), you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check-in, awesome service in our restaurant and bars, or just having a chat to make their stay truly unforgettable ? you are at the forefront of our guest-facing operation. You know everything about our products and how to (cross-)sell these to our guests.
And it's because of you that everyone who enters our Madrid location will become a raving fan of TSH instantly!
In Case You Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn, and play, and most importantly - be themselves. As an employer, we look, act, and think like a hotel, but instead, we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar, and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do You make sure everyone gets a warm welcome as soon as they walk in. You have at least 1+ year of experience working as a Receptionist. You'll help our guests at our self-check-in kiosks (we have no reception desk). You get to stretch your F&D skills by preparing and serving a variety of local dishes. Barista anyone? You'll brew delicious coffee one day and will be mixing our signature cocktail the next. You'll be a secret concierge to the city, answering all of your guests' questions about the best places to visit, eat, shop, or party. Tidy home's a happy home. You'll make sure everything is spick and span in all areas and ready for the following shift. You'll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!). Who You Are You have a flexible, hands-on, motivated, and positive approach. You're an octopus that loves to get your dexterity skills into action. You have a background in hospitality, preferably in a hotel environment. You love responsibility and handle stressful peak periods like a pro. Fluent in English and Spanish - Know any other languages? The more the merrier! Hard-working, responsible, and a "let's do this!" mentality. You're a European citizen or legally allowed to work in Spain. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game-changing innovator, challenging every convention and defining the future. The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.
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