Description: Manager, Patient & Site Engagement
Location: United Kingdom or Spain
At Johnson & Johnson Innovative Medicine, what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating diseases of our time. We have an exciting opportunity within our Global Development team for a Manager, Patient & Site Engagement (PSE), located in the United Kingdom or Spain to be responsible for the execution of programmatic recruitment, retention, and engagement strategies. You will collaborate with local, site-facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics.
The PSE Manager will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines. Are you ready to join our team? Then please read further!
Principal Responsibilities:
Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or DEICT plan in partnership with regional and country teams.
Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit-for-purpose plans and tactics.
Create site-facing materials and train site-facing teams throughout the end-to-end process.
Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.
Train and support individual study teams across the Cross-TA portfolio's in developing a diversity plan, ensuring equitable access to Janssen studies; contribute to protocol design to incorporate patient and site voice and local insight.
Additional Responsibilities may Include:
Lead program-wide global Advisory patient councils.
Map out data sources and partner organizations/suppliers that will help address DEICT recruitment challenges.
Support building data-based CRM tool tracking site engagement metrics.
Attend congresses to understand PSE landscape within the indication / TA.
Mentor & support onboarding of new team members.
Foster employee engagement, inclusion, and Credo Behaviors.
Principal Relationships:
Internal: DAS Leaders, Clinical Delivery Leaders, Clinical Trial Leaders, Clinical Trial Managers, Country Heads, Study Responsible Physician, Study Clinical Scientist, representatives from Commercial, Procurement, IT, Legal, Regulatory and HCC
External: Investigational sites and Investigators, Patient Advocacy groups and foundations
Qualifications:
Education and Experience Requirements:
BSc degree or equivalent, preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
Minimum of 6 years in Pharmaceutical, Healthcare or related industries.
Required Knowledge, Skills and Abilities:
Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.
Experience in the following critical competencies is required: Analysis, Strategy Development & Execution, Customer & Market Knowledge, Medical Strategy, Digital Marketing Strategy & Execution.
Ability to challenge the status quo and to understand and adapt to different cultures and markets where needed.
Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict. Strong presentation and communication skills.
Other: Travel up to 20% of the time, defined by business needs.
Benefits:
We offer a competitive salary and extensive benefits package. The health and well-being of our employees is a priority; we have a flexible working environment as we value work-life balance. We offer career development opportunities for those who want to grow and be part of our organization.
For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits
Johnson & Johnson Family of Companies are Affirmative Action and Equal Opportunity Employers, and all qualified applicants will be considered for employment without regard to any other characteristic protected by law. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform important job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Field: Clinical Trial Project Management
Organization: Janssen Cilag Ltd. (7360)
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