L2 End User It Support Technician (M/F/D)

L2 End User IT Support Technician (m/f/d)Provide Level 2 Deskside support at one of our clients' locations.As a Hemmersbach Technician, you make the end users at renowned companies happy every day thanks to your friendly and competent demeanor.
Direct customer contact with various requirements within the scope of 2nd line support includes:Minimum of two to three (2-3) years of direct PC and Laptop Hardware Service experienceAbility to build relationshipsExperience in OS, Apps, and H/W installation and troubleshooting depending on project productsYour responsibilities will include:Analyze errors, maintain hardware, set up/remove workstations, install and configure new software (IMACD), and manage user accounts via Active DirectoryResolution of incidents as a micro-computing technician, recording and monitoring them in ticketing toolsLocal support to resident technicians and remote support to the rest of the headquarters of the Corporate Group, according to demandAttend weekly telephone conferences with the international team (in English)Inventory control and management updated monthlyBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.Buddy programInternal career development programInternational job opportunitiesOnboarding programJob-Id: 16783 L2 End User IT Support Technician (m/f/d) Spain – Sarriguren #J-18808-Ljbffr