At ING we are looking for KYC Business Lead Your role and work environment: We are looking for a talented and enthusiastic KYC Business Lead to join our Delivery Team of KYC Tribe. The responsibility of this team is to ensure a proper KYC IT landscape to support our running processes and to implement strategic transformation initiatives. Your key responsibilities: As a KYC Business Lead you will: Positively contribute to Lead the Way: Spearhead the implementation of transformative, technology-driven KYC projects on an international scale. Co-create, Innovate and Inspire: Leverage the latest technological advancements to enhance our compliance processes and ensure we stay ahead of the curve. Empower Teams: Lead and inspire cross-functional squads, fostering a culture of collaboration, innovation, and continuous improvement through agile methodologies. Ensure Strategic Vision: Partner with global stakeholders to craft and execute strategies that optimize our operations and technology landscape. Champion Growth: Motivate and mentor team members, helping them grow both personally and professionally within a supportive and dynamic environment. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role: Experience: A minimum of 8 years in the banking sector with a focus on technology and operations. Global Expertise: Proven track record in leading international project implementations with a strong tech component. KYC Know-How: Deep understanding and hands-on experience in anti-money laundering practices. Agile Leader: Strong experience in agile methodologies, with a passion for empowering and growing high-performing teams. Innovative Mindset: A forward-thinker who can anticipate industry trends and proactively adapt strategies to ensure we remain at the forefront of AML practices. Problem-Solver: Ability to tackle complex challenges with creative solutions, demonstrating resilience and adaptability in the face of change. Effective Communicator: Excellent communication skills, capable of translating complex ideas into clear, actionable insights for diverse audiences. Collaboration Champion: A team player who thrives in a collaborative environment, with a strong ability to build and maintain relationships across different functions and geographies. Language Skills: Fluency in English, both spoken and written; additional languages are a plus. Education: Relevant academic qualifications in Finance, Engineering, Technology, or related fields. Leadership Excellence: Exceptional leadership, communication, and project management skills. Ethical Integrity: A strong commitment to upholding the highest standards of ethical behavior and corporate responsibility. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Restaurant card. So that thinking about what to have for lunch doesn't take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Runners club with your own trainer. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+) & Leonas. Get to know Us We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that's our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
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