Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
KYC Analyst Are you an enthusiastic and proactive team-player that wants to join our growing KYC team in Madrid?
Is bringing your unique personality and problem solving abilities to the table important for you?
Are you somebody who loves to work in a collaborative environment in a growing and dynamic business?
Then, this is the role for you!
Your main responsibility will be using critical-thinking skills to assess confidential information provided by both new and existing merchants on a daily basis.
As well as stepping out of your comfort zone to contribute to the team's high performance.
By joining us, you will share in our mission of enhancing the onboarding experience for merchants and driving Adyen to new heights of growth and impact.
Please note that this is an entry level role.
What you will do You will communicate directly with our (sub)merchants and be the first point of contact for every-onboarding related matter Perform KYC checks on sub-merchants, collect and verify relevant documentation and iterate on the process flow Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants Be an internal advisor for onboarding related questions in the local office Who you are You have a great sense of responsibility and you take ownership for your work You have a natural tendency to be curious and think outside of the box You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone You have an analytical and critical mindset You get a sense of achievement from solving operational problems and helping others You have an affinity for Onboarding/KYC/CDD and operational processes and you are interested in learning more about it; Experience in KYC/CDD field is a plus You can speak and write English fluently; additional languages will be considered a plus You are able and willing to do a rotating weekend (including bank holidays) shift Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives.
This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.
Does this sound like you?
If so, Adyen encourages you to reconsider and apply.
We look forward to your application!
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us.
We aim to get back to you regarding your application within 5 business days.
Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.
Learn more about our hiring process here .
Don't be afraid to let us know if you need more flexibility.
This role is based out of our Madrid office.
We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Please submit an English resume and application.
Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Point of Data Transfer * Acknowledge/Confirm The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and yoursuitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.
You can find more information about how we handle your personal data and about yourrights in ourApplicant Privacy Notice .
(Please note that we will only review applications written in English, this also applies to your resume)Excellent English proficiency is required to work at Adyen.
Do you have at least a B2 level or an equivalent of this in both spoken and written skills?
* Select... Why are you excited about this role and about joining Adyen?
* What kind of experience do you have in a highly operational role (KYC/CDD/Customer Support/Customer Sevice)?
* Would you need to relocate for this position?
* Select... Would you need visa support to be eligible to work in Madrid (now or in the future)?
* Select... At Adyen, we strive to create an accessible and inclusive experience for all candidates.Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.
Demographic Survey - Spain Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts.
The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process.
Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way.
By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose.
For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy .
*At Adyen, we are building an organization that supports people in their many unique life situations.
Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.
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