About Satispay At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone's life.
Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.
Join us as a KYC Analyst Consumer and let's make magic happen together.
Role Overview
As a KYC Analyst Consumer, you will be at the forefront of ensuring seamless onboarding experiences for our valued customers. Collaborating closely with FinCrime, Compliance, and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers. You will be part of the KYC Team and report to the KYC Team Lead.
Your mission:
Perform due diligence. Ensure appropriate client documentation is captured and provide timely onboarding for new consumer customers.
Analyze and assess profiles. Verify identities, identify potential red flags, and escalate particular cases to the FinCrime team.
Assist customers. Provide assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.
Conduct quality checks. Perform quality checks on a sample basis for customers approved through automated systems to ensure compliance with regulatory standards and internal policies.
Utilize screening databases. Screen customers using PEP (Politically Exposed Persons) databases and adverse media sources to identify potential risks.
Perform risk assessments. Conduct detailed customer risk assessments to identify and evaluate potential risks associated with clients.
Your ideal profile:
Relevant experience. You have at least 1 year of experience in a similar role, ideally in a startup or the financial sector; customer care experience is also valued.
Legal framework knowledge. You have a clear understanding of AML/KYC legal frameworks, with AML/AFC qualification from ACAMS, ICA, or similar industry body considered a plus.
Language proficiency. You have native proficiency in Italian and professional proficiency in English, with knowledge of French considered a plus.
Your perks as a Satisperson: Join an international team to grow with Hybrid working policy Fuel your day with our meal vouchers Preply language platform access to expand your language skills Take care of yourself and your family with our health insurance plan Own part of Satispay's success with our Stock Option Plan Gear up with our tech equipment Join us in the fun with team-building events, parties, trips, and more!
Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!
Equal Opportunity Employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance – of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn More About Us Curious about our core values? Explore them here.
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